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Staff augmentation services are a key resource for IT management. In today's context businesses have to drive a higher resource utilization leading to a lower count of permanent staff. In addition, with increased reliance on package solutions and need to incorporate emerging technologies, there is often short-term need for specialized resources. It is therefore critical for businesses to implement an effective process and develop relationships with partners to be able to bring skilled resources at attractive cost in time to meet the business needs.
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| Challenges and Opportunities |
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Staff Augmentation has been a widely used approach to overcome short-term resource crunch and to acquire specialized skills. Use of these services enables management to keep a lower constant headcount - converting fixed cost to variable cost.
Traditionally, staff Augmentation processes have been informal and ad-hoc. Over the last few years, processes for staff augmentation have become more formalized and are being viewed as critical resource. Streamlined processes help reduce indirect administration cost and also provide better process management capability.
Unlike other procured goods and services, it is difficult to manage price/performance of these IT services. The cost of resources tends to vary considerably based on the supplier and the process used to procure the resource. While it may be have a number of competing vendors to drive down the cost, the cost of managing quality and administration of a large number of vendors can become exorbitant. It is there for important to implement a process that provides a good balance of competition and manageability.
- Automation of Staff Augmentation Processes
- Establish long-term partnerships with vendors that have strong capabilities and low overheads
- Continuous revision of bottom 50% performers with new vendors
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Staff Augmentation
We specialize in Staff Augmentation of IT professionals to complement your project teams for a variety of skills, roles, and experience levels. With our streamlined processes and large, experienced resource base (200 in-house and 5000 through partner companies), we help fill the resource gaps in development teams with quality resources, responsively and economically.
We promote a closer relationship via special programs to reduce cost and improve responsiveness in meeting client requirements. These programs include special rates for committed volume, exclusivity, contract for hire, year-end training rebates, etc.
SA Process Management
Besides creating a significant overhead, the Staff Aug Process can be distracting for IT management. We help businesses reduce this overhead by offering outsourcing of staff augmentation process.
To manage this process we use iTreasure.Net , our proprietary portal based solution. This portal manages complete process starting from initial requisition to fulfillment. It also completes the payment cycle from recording time-sheets, approval to invoice generation. We would also tailor this solution to your specific needs. iTreasure.Net is completely free to our clients. We would charge other vendors of this portal a small transaction fee of $1/hr for staff placed via this portal. Implementation cycle for this portal is 2 weeks. We are confident that the use of our portal will improve quality and drive down the cost of your staff augmentation process. |
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We provide resource to support end-to-end implementation. We can rapidly build team with right resources for major platforms.
In today's IT world there is a proliferation of technologies and tools, and in order to achieve results both in-terms of cost and speed, specialists must be used. We recognize that in order to meet needs of our clients we must maintain a resource base of specialists in broad technology areas. The following are representative skills of our resource. However, if you don't see a skill mentioned, do not hesitate to ask, we might have the right resource.
- Microsoft Platform
VB, VC++, C#, ASP, SQL Server, Commerce Server, Content Management Server
- Oracle Platform
Oracle Database, Oracle Development Tools, Oracle Collaboration Tools, Oracle Application Server
- ERP Solutions
SAP, Peoplesoft, Oracle Applications
- CRM Solutions
Siebel, Ariba, Microsoft CRM, E.piphany, Peoplesoft CRM, SAP CRM
- Java/Unix Platforms
Java, J2EE, C, C++, IBM WebSphere, Weblogic
- Business Intelligence Platforms
Hyperion Solutions Platforms, SAP Business Intelligence, Cognos Platforms, Microstrategy Platforms, Informatica, MS SQL Server Analysis Pack
- Legacy Platforms
IBM Mainframe, AS/400, DB2, Unisys, Cobol, Assembler
- Enterprise Application Integration (EAI)
Vitria, webMethods, SeeBeyond, Tibco, BizTalk
- Enterprise Portals Platforms
Interwoven, Documentum, Vignette, Divine, FileNet, Plumtree, BroadVision, ATG Dynamo, BEA Weblogic, IBM Websphere suite, iPlanet Portal Server and BEA Weblogic
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| Staff Augmentation Processes |
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Relationship Process
When establishing a services relationship with clients, we first develop an understanding of their technical environment, resource needs and, cultural preferences.
We like to form long-term relationships with our clients by structuring an agreement that best fits needs and expectations of our clients. We strive to develop an effective communication and relationships with our clients. This enables us to provide best-fit candidates and reduces the effort wasted in the selection process.
Delivery Process
Byzantech’s service delivery processes are streamlined and efficient. We achieve this by leveraging internet/ email based tools customized for client project staffing.
Our candidate identification process involves accessing our internal, partner and independent resources. We typically start with a prospective group of 5-10 alternatives for each position. We first evaluate these candidates on technical (Prove-It), communication and personality profile (Via phone/personal interview), and then present a shortlist of candidates for each client position.
Once selected, our candidates can begin at a very short notice. We make all arrangements to ensure that candidates can smoothly get to client location and begin assignment. In most cases our rates are inclusive of all expenses.
We are committed to client satisfaction and back it up with one week of performance guarantee. Our account managers periodically seek candidate and client feedback to ensure client and consultant satisfaction.
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Speed
Our streamlined processes can help you rapidly deploy right resources. We have the technologies, databases, networking intelligence and experienced recruiting personnel to find the right person for your needs. With our tremendous resources, we are confident we can present to you several well-qualified candidates in less than 48 hours.
How can we move so fast when others can't? Simple:
Active Pipeline - When you give us your requirement we don't start searching. Instead we present to you several qualified candidates because we have already completed the search. We maintain a pipeline of qualified candidates ready to come work for you. We anticipate future requirements based on our market intelligence, our professional services practices, and analysis of client demand. So, we constantly screen for the best people and are able to respond to you quickly.
Database - We have built one of the best databases and are constantly updating and tracking the qualifications of 25,000 IT professionals and contractors.
Networking expertise - Our recruiters, consultants and employees constantly network with thousands of IT professionals in the field. We are on the phone everyday talking with people and refreshing our database with personal and market intelligence data. We track people's preferences, career development plans, anticipated assignment end, skill level, accomplishments, satisfaction with employers, etc.
Alternative Thinking - Oftentimes a client's staffing requirement is not what they really need. Our experience helps you analyze your requirements and offer alternative solutions you may not have thought about. For example if the client has to complete a project quickly, the right response may be a consulting proposal from one of our practices because in that way the client is sure to complete the work on time, and on budget. Whereas a staffing fulfillment may not accomplish the goal.
Tapping the Practices - Our IT staffing services work hand in hand with our established practices in Quality Assurance & Testing, Customer Relationship Management, Business Intelligence, Networking & Security and Enterprise Application Integration. We will utilize our bench and practice consultants to help staff your needs.
Best Value
It goes without saying that every customer is looking for the lowest possible rate. But sometimes the lowest possible hourly rate may not result in the lowest total cost of the work to be accomplished. Our account managers work closely with our clients to understand exactly what they want to accomplish and recommend various alternatives. This means we may recommend a higher rate person but one who has the ability to perform a combination of tasks like project management that will eliminate the need for another position or one who is a specialist and can do the job faster resulting in lowest total cost.
Recruiting
To find and attract the best IT talent you've got to have the best recruiting engine. They are well trained in today's technologies and have the people skills necessary to engage in thoughtful communication. In fact many are former IT practitioners. They understand the IT culture and can relate to today's IT workers. In addition we empower them with the tools and resources necessary to excel.
Thorough screening process - includes background checks, previous employer and character reference check, drug and legal check, psychological test and Teck Checks. Each person is interviewed several times (one to one and one to many) involving recruiting, account managers and service delivery managers.
Candidates are interviewed and tested to ensure their skills and background meet our strict guidelines and the client requirements including culture, industry experience, maturity and integrity.
Tools and technologies - Our customer relationship database is populated with the profiles, preferences and resumes of 25,000 active IT professionals.
Internet and International Access - our recruiters have access to the top Internet recruiting sites and to our international affiliations around the world including India, Philippines, Canada, Latin America, Russia and Ireland.
Dedicated Service Team
Stepping into a new job, new location and working with new people is not always easy and for most people it is uncomfortable and takes getting used to.
As the client you don't have the time to cater to every new employee and would rather have someone who matches your way or working as much as possible.
We supports both the employee and the client by providing the necessary guidance, administration and services new employees and clients need and avoid interfering with IT operations. Our Teams consist of Account Manager, Employee Service Representative, Recruiting, and Practice Leaders.
Specialization
We like to be the best at what we do. This means we specialize as much as we can and master what we do. Our IT staffing services specialization mirror the skill sets required to support our solutions practices.
Happy Employees
We believe that happy employees lead to satisfied clients. So, we invest in our consultants and practice support employees. Our employees enjoy flexible benefits in line with our clients and peers, training, and technology tools and support.
Understanding Your Business
We know IT managers can't afford to spend half of their working hours interviewing people. We know you have internal customers who you need to support quickly and effectively. We know you need IT professionals who know your business processes and can interact with your business and culture immediately. |
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Ph: 630.652.0450
Fx: 630.652.0960
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All product and company names mentioned herein are trademarks or registered trademarks of their respective owners.
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1900 S. Highland Avenue, Suite 105
Lombard, IL 60148
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